In this paper, we examine the impact of contact center downtime. We look at how organisations can be affected by contact center downtime, and how it can mitigate risks using the ShoreTel distributed architecture.
What happens when the lights go out
In this paper, we examine the impact of contact center downtime. We look at how organisations can be affected by contact center downtime, and how it can mitigate risks using the ShoreTel distributed architecture.
No comments:
Post a Comment